Frequently Asked Questions About UBP

The Top FAQs

1What is the Ultimate Board Prep?

The Ultimate Board Prep is a program of preparation for one of the most stressful events in your life…the ABA’s Applied Exam. While the BASIC and ADVANCED exams can be challenging, they pale in difficulty when compared to the Applied Exam.


The Standardized Oral Examination (SOE) component of the Applied Exam:

Most of us have never been exposed to an environment where we are expected to propose and defend complicated anesthetic plans clearly and concisely, under significant stress, and with only a couple of seconds to think about our response.

There is a unique set of skills required to walk out of that second room of the SOE confident that you passed. Unfortunately, most candidates prepare for the oral examination the same way they prepared for the written exam. They spend countless hours building and reinforcing their knowledge of anesthesia and do very little to develop the other areas of emphasis on the oral boards (judgment, adaptability, communication, etc.). Do some of these people pass the exam? Yes. Do some of them fail despite a more than adequate fund of knowledge and intense study prior to the exam? Unfortunately, yes.

The Objective Structured Clinical Examination (OSCE) component of the Applied Exam:

While our traditional program provides you with much of the basic knowledge and skill development required to successfully navigate the OSCE exam, we have developed a separate curriculum to specifically address all nine skills included in the most current version of the ABA’s OSCE Content Outline. Working with our curriculum will ensure you are prepared to demonstrate the proficiency required by the ABA as you navigate the OSCE seven-station circuit.

In short, our course is designed to help candidates develop the skills they need to master the Applied Exam. Developing these skills will serve to reduce your stress, increase your confidence, greatly enhance your chances of passing the exams and, ultimately, make you a better anesthesiologist.

2When Should I Start Studying?

The short answer is, “Now!” In order to maximize your chances of successfully passing the Applied Exam, you should begin your preparation earlier rather than later. Evidence suggests that learning and long-term retention (and exam performance) are vastly improved with a measured approach to preparation that involves shorter and more frequent periods of study over a longer period of time, rather than “cram session” type study periods occurring just prior to an exam. Therefore, we recommend you begin utilizing our preparation program as early in your exam year as possible in order to obtain the study material, learn our strategies and techniques, identify any significant areas of weakness, and ensure adequate preparation time. We encourage you to look at the time you invest in preparing for this exam as more than “exam prep”. While your short-term goal is to achieve board certification, it is important to keep in mind that the gains you make in clinical knowledge, judgment, and communication will serve you far beyond your board exam date. So, while this process can be demanding, the fruits of your labor will be long-lived.

3Do I really need to take a course?

Like many questions posed to candidates during the Standardized Oral Examination(SOE), this question does not lend itself to a simple black and white "yes" or "no" answer. Most candidates have the knowledge base and communication skills to pass some questions from some examiners. You could be one of the fortunate souls that is questioned on a topic that you reviewed the previous night...or maybe the hotel had your examiner’s favorite cereal on the breakfast bar and he wants to spread the joy. This may have been the situation for those physicians who proudly report that they studied a mere 45 minutes for the Applied Exam and passed without a hitch.

No two board exams are the same. Questions and scenarios vary from easy to difficult. You may be asked to discuss an anesthetic for a procedure you have seen a million times or for one that you have only read about….once….your first year of residency. Likewise, no two examiners are the same. The examiner sitting across the table from you may feel his or her mission is to gently coax the pertinent information from the sweaty palmed, stammering, but “obviously trying very hard” candidate. Then again, he or she may think that the only candidates who should become board certified are those who can maintain their composure and communicate their anesthetic plan while under extreme duress (This type of examiner is likely prone to eye rolling, aggressive posturing, and an uncanny ability to make you feel as if every decision you are making is beyond stupid). Since there is no way to know what sort of questions or examiners you will be facing, it makes sense to be prepared for the worst possible scenario.

The Bad News:
Preparing for the Applied Exam is a lot of work. It is particularly difficult to dedicate substantial amounts of time to preparation while working full time in a busy anesthesiology practice.

The Good News:
All the sacrifice pays off. The extra time and effort you invest in preparing for this exam will undoubtedly reduce your stress, increase your confidence, and greatly improve your chances of passing the exam. Moreover, the knowledge you gain and the skills you develop while preparing will serve to make you a better anesthesiologist. Remember, you will never be sorry for over-preparing. Under-preparing, however, can lead to significant regret.

4What Makes This Course Different?

Every candidate needs to practice verbalizing their knowledge. Many courses provide a forum for practice but, unfortunately, the vague feedback and superficial clinical discussions provided at many of these courses often fails to improve your test-taking skills beyond that which would have occurred had you spent the same amount of time practicing at home.

First, it is important to understand that, while some physicians fail the exam because their knowledge base is insufficient, many fail because they have insufficiently developed their ability to access, organize, and communicate their knowledge in the extremely challenging and stressful environment of the Applied Exam. The difficulty arises from the speed with which candidates are expected to consider a very complicated anesthetic scenario, weigh all risks and benefits, and then organize and communicate their thoughts clearly and effectively to the examiner.

The ideal Applied Exam preparation course would address all of these issues. Unfortunately, the vague feedback and superficial clinical discussions provided by most courses often fails to improve your test-taking skills adequately for the exam, especially if you happen to face a difficult examiner wielding a complicated stem question. Even candidates with extremely strong fundamental knowledge bases will fail this exam if they are unable to communicate their knowledge effectively.

So, Why Choose the Ultimate Board Prep?

Because our system of preparation works! I have been teaching the Ultimate Board Prep method of preparation to my residents for the past past 11 years and our resident’s first-time oral board pass rate has been just above 98% since initiating the program.

SOE Preparation:

When participating in one or both of the Ultimate Board Prep Online Courses, you will be exposed to multiple mock oral exams addressing a multitude of difficult and controversial clinical scenarios covering all the high yield topics associated with the Standardized Oral Examination. At the same time, our curriculum, personal coaching, and practice exams will show you how to:

1. access your knowledge quickly and efficiently (many people require a great deal of prompting to communicate their thoughts, which can be a significant problem when facing an impatient or aggressive examiner),

2. organize your thoughts (which is extremely important due to the speed of the exam and the complexity of the clinical scenarios), and

3. communicate your thoughts clearly and effectively. In short, you will learn how to deliver a substantial amount of relevant information, with clarity, and within a very short period of time, thus making an impression of competence and sound judgment during this important and subjective examination.

Our goal at The Ultimate Board Prep is to do more than simply provide a forum for practice. Our goal is to show you how to master the SOE component of the Applied Exam. We strive to prepare you to excel even when presented with the most challenging clinical scenario, and when facing the most difficult and unforgiving examiner. For this reason, our mock oral exams tend toward the more difficult end of the spectrum when compared to actual ABA board questions. Each of these mock exams includes a detailed clinical discussion, with emphasis on the management of the most difficult and challenging issues within the exam. At the same time, we show you how to utilize and apply the various strategies presented at the course to better communicate your knowledge and defend your anesthetic plan.

OSCE Preparation

While our traditional program provides you with much of the basic knowledge and skill development required to successfully navigate the OSCE exam, we have developed a separate curriculum to specifically address all nine skills included in the most current version of the ABA’s OSCE Content Outline. Working with our curriculum will ensure you are prepared to demonstrate the proficiency required by the ABA as you navigate the OSCE seven-station circuit.

We know how important it is to you that you pass this examination. We also understand that the time you have available for preparation is often limited by practice constraints, family, and other obligations. And, we firmly believe that participating in one or both of the UBP Online Courses and our OSCE curriculum is the best way to maximize the investment of your time and effort. The Ultimate Board Prep is simply the most effective preparation course available for the Applied Exam.

5 Where do the UBP mock oral exams come from?
All questions used during the course are written by Dr. George and are continually updated with the latest information. They are designed to cover the most relevant material, while at the same time, placing you in some of the most challenging situations encountered in private practice and/or the SOE exam room. Therefore, UBP questions tend to be on the more difficult end of the spectrum when compared to the actual ABA board questions (which vary widely in level of difficulty). This is based on our philosophy of preparing our physicians to excel even when presented with the most challenging clinical scenario by the most aggressive examiner.
6What is the UBP Online program?

The "UBP Online" program provides you with the opportunity to avoid the cost and inconvenience of travel, and prepare for the Applied Exam while in the comfort and privacy your own home. It is a great way to learn the techniques and develop the skills needed to master this extremely challenging exam.

The UBP Online Program offers five different ways to learn the techniques and develop the skills needed to master the Applied Exam:

I. The UBP 2-Hour Online Coaching Session

The UBP 2-Hour Online Coaching Session offers a concise presentation of the various techniques and strategies introduced during our course. This 2-hour coaching session with Dr. George will serve as the foundation for further developing and refining your skills as you participate in the “UBP Online” program.

II. The UBP Online Courses

The UBP Online Courses are digitally recorded courses covering questions from Practice Sets #1, #2, and #3 (Course A) and Practice Sets #4, #5, and #6 (Course B). The recorded material will be divided up into multiple modules for your convenience. Each mock exam includes a 60-90 minute discussion covering the exam thoroughly, with particular focus on judgment, adaptability, and the application of the mental organizational and communication skills introduced during the UBP 2-Hour Online Coaching Session. Access to your chosen UBP Online Course is provided until the end of your test cycle.

Registration for one of the UBP Online Courses includes:

  1. Access to 40-45 hours of online video-based training covering 20-24 mock oral board questions and 20-24 additional topic questions from the Practice Sets included with your course (Online Course-A covers questions from Practice Sets #1, #2, and #3, while Online Course-B covers questions from Practice Sets #4, #5, and #6).
  2. Printed copies of all six (6) UBP Practice Sets
  3. Participation in the UBP 2-Hour Online Coaching Session – a concise presentation of the various techniques and strategies introduced during our course.
  4. Five (5) hours of live online teaching sessions
    • Three (3) UBP Private Online Exams – administered by examiners trained to provide feedback and advice that is in keeping with the UBP’s approach to the Standardized Oral Examination (SOE).
    • Participation in a live online Small Group Training Session with Dr. George
      • During this 2-hour session, Dr. George will work with participants to improve those skills most essential to performing well when taking the Applied Exam.
  5. Eligibility for the UBP First-Time Pass Guarantee. If you should fail the SOE or OSCE components of the Applied Exam after purchasing one of the UBP Online Courses, just provide us with a copy of your exam result and we will maintain your access to the corresponding UBP Online recorded material during the next test cycle.

III. UBP Private Online Exams

The private online exams offered through the "UBP Online" program are designed to maximize your invested time and effort as you prepare for the SOE component of the Applied Exam. The primary advantage of taking these exams is twofold:

  1. The exam questions are designed to provide a review of the most relevant information; expose you to some of the most challenging clinical situations encountered during the SOE; and greatly improve your ability to organize your thoughts, weigh risks and benefits, and apply sound judgment.
  2. Our examiners are trained to provide feedback and advice that is in keeping with our approach to the exam. This will serve to help develop and reinforce the skills and techniques introduced during the courses the 2-Hour Coaching Session.

IV. The UBP Rapid Review

While we would never recommend “cram session” type studying in isolation, we do believe that a high-yield review just prior to your test is the perfect finish to a comprehensive preparation program.

The UBP Rapid Review is designed to provide that perfect finish that helps move as much high-yield material as possible into short-term memory just prior to taking your exam. This 5-hour session is hosted by Dr. Salwa Shenaq, an ex-examiner with many years of teaching experience. She is our resident celebrity whose resume includes working closely with Drs. Stanley Crawford (you may have heard of the Crawford Classification System for Thoracoabdominal Aortic Aneurysms) and Michael DeBakey (who created a classification system for Aortic Dissection).

V. The UBP OSCE Curriculum

The UBP OSCE Curriculum covers all nine skills included in the most current version of the ABA’s OSCE Content Outline. Working with our curriculum will ensure you are prepared to demonstrate the proficiency required by the ABA as you navigate the OSCE seven-station circuit.

7What is the "UBP 2-Hour Online Coaching Session?"

The UBP 2-Hour Online Coaching Session offers a concise presentation of the various techniques and strategies introduced during our course.

We believe that the way you practice has a significant impact on your ability to successfully pass the Standardized Oral Exam (SOE). Therefore, the UBP 2-Hour Online Coaching Session is designed to introduce you to our techniques and familiarize you with our approach to mastering the SOE component of the Applied Exam.

The coaching session can be viewed for free under the "Free Trial Products" tab on the main menu bar above.

8Why not just practice with friends and colleagues, rather than participating in the "UBP Online" program?

You should definitely practice with friends and colleagues and we encourage you to practice as much as possible with whomever you can find. However, the way you practice does matter. Therefore, the UBP Private Online Exams are designed to maximize your invested time and effort as you prepare for the Standardized Oral Exam (SOE). In order to familiarize yourself with our techniques and strategies, we recommend you view the "UBP 2-Hour Online Coaching Session", which can be accessed for free under the "Free Trial Products" tab on the main menu bar above. You can purchase as many private exams as you would like based on availability.

The primary advantage of taking UBP Private Online Exams is twofold:

  1. The exams offered through the "UBP Online” program are designed to provide a review of the most relevant information; expose you to some of the most challenging clinical situations encountered during the SOE; and greatly improve your ability to organize your thoughts, weigh risks and benefits, and apply sound judgment.

  2. Our examiners in the "UBP Online" program are trained to provide feedback and advice that is in keeping with our approach to the exam; this serves to help develop and reinforce the skills and techniques introduced during the course and 2-Hour Coaching Session.
9How many UBP Private Online Exams should I take?
When deciding how many exams you wish to take, you should consider your current communication skills, the level of preparation you wish to achieve, and whether or not you plan to register for one or both of the UBP Online Courses. If you have failed the exam before, find it challenging to communicate your knowledge, and are not planning to register for a course, you should probably consider taking more exams (10-20). If your communication skills are very good, you have participated in one of our courses, and just wish to supplement and maximize your preparation, then 3-5 UBP Private Online Exams should be enough. The number of exams you can register for is only limited by examiner availability.
10What is the Ultimate Package?

The Ultimate Package provides you with the most comprehensive program of preparation for the Applied Exam available. The package incorporates all of the Ultimate Board Prep’s educational components into one incredibly effective program. Register for this comprehensive preparation program and you will save $1,045 and be eligible for the UBP First-Time Pass Guarantee.

Registration for the Ultimate Package includes:
  • The UBP First-Time Pass Guarantee. Learn more here.

    If you should fail the Standardized Oral Examination or OSCE components of the Applied Exam after purchasing the Ultimate Package, just provide us with a copy of your exam result and we will offer you free access to the corresponding UBP Online recorded material during your next test cycle.

  • Registration for both of the UBP Courses (Course-A and Course-B)

    Course-A covers the material included in Practice Sets #1-3, while Course-B covers the material found in Practice Sets #4-6.


  • All Six Ultimate Board Prep Practice Sets

    Each Practice Set contains “The Ultimate Board Prep Basic Strategy” along with 8 different mock anesthesia oral board questions and 8 different “Additional Topic” questions designed to provide a review of the most relevant material while at the same time exposing you to some of the most challenging situations encountered in private practice and/or SOE exam rooms. Each Exam in the Practice Sets includes answers formulated using the UBP Basic Strategy. The Practice Sets are constantly updated with the latest information, and you will receive the most recent version when you order.


  • Thirteen Hours of Live Online Teaching Sessions

    • Participation in a live online Small Group Training Session with Dr. George

      During this 2-hour session, Dr. George will work with participants to improve those skills most essential to performing well during the SOE.


    • Six (6) One-Hour UBP Private Online Exams

      These exams are administered by physicians trained to provide feedback and advice that is in keeping with UBP’s approach to the Standardized Oral Examination.


    • Participation in the UBP Rapid Review

      The UBP Rapid Review is designed to provide a high-yield last-minute review just prior to taking your exam. This 5-hour session is hosted by Dr. Salwa Shenaq who is an ex-examiner with many years of teaching experience. She is our resident celebrity who’s resume includes working closely with Drs. Stanley Crawford (you may have heard of the Crawford Classification System for Thoracoabdominal Aortic Aneurysms) and Michael DeBakey (who created his own classification system for Aortic Dissection).


  • Access to the UBP 2-Hour Online Coaching Session with Dr. George

    This coaching session is a concise presentation of the various techniques and strategies introduced during the course.


  • Access to the UBP Objective Structured Clinical Examination (OSCE) Curriculum

    The UBP OSCE Curriculum covers all nine skills included in the most current version of the ABA’s OSCE Content Outline. Working with our curriculum will ensure you are prepared to demonstrate the proficiency required by the ABA as you navigate the OSCE seven-station circuit.

11What is included in the UBP OSCE Curriculum?
The UBP OSCE Curriculum covers all nine skills included in the most current version of the ABA’s OSCE Content Outline. The curriculum addresses each of the nine skills in a way that optimizes your learning and ability to successfully navigate the scenarios you may encounter during the exam. Topic overviews, pictures, videos, and mock scenarios are all utilized to ensure you are able to demonstrate the proficiency required by the ABA as you navigate the OSCE seven-station circuit.
12What is the UBP Rapid Review?

While we would never recommend “cram session” type studying in isolation, we do believe that a high-yield review just prior to your test is the perfect finish to a comprehensive preparation program.

The UBP Rapid Review is the perfect finish to a comprehensive preparation program. This 5-hour session hosted by Dr. Salwa Shenaq is designed to provide that perfect finish that helps move as much high-yield material as possible into short-term memory just prior to taking your exam. Your host for this session, Dr. Salwa Shenaq, is an ex-examiner with many years of teaching experience. She is our resident celebrity whose resume includes working closely with Drs. Stanley Crawford (you may have heard of the Crawford Classification System for Thoracoabdominal Aortic Aneurysms) and Michael DeBakey (who created a classification system for Aortic Dissection).

13What is the UBP First-Time Pass Guarantee?

We are very confident that those who utilize our various preparation programs appropriately will develop all the necessary skills to not only pass, but excel during the Applied Exam. To demonstrate this confidence and show our investment in your success, we have decided to offer The UBP First-Time Pass Guarantee to all those who register for one or both of the UBP Online Courses or the Ultimate Package.

The UBP Online Course(s):

If you should fail the Standard Oral Examination or OSCE components of the Applied Exam after purchasing one of the UBP Online Courses and/or the OSCE curriculum, just provide us with a copy of your exam result and we will maintain your access to the corresponding UBP Online material during your next test cycle.

The Ultimate Package:

If you should fail the Standard Oral Examination or OSCE components of the Applied Exam after purchasing The Ultimate Package, just provide us with a copy of your exam result and we will offer you free access to the corresponding UBP Online Course material during your next test cycle.

14What is the UBP Book Buy-Back Program?
The UBP Book Buy-Back Program is a service we provide to physicians who purchase the full set of 6 Practice Sets. Those who decide they do not wish to keep their Practice Sets for future reference may return all 6 used Practice Sets to the following mailing address:

Ultimate Board Prep, Inc.
13319 SW 160th St.
Rose Hill, Kansas 67133


Upon receipt of the books and confirmation of the prior order, we will send a check for $100 within the next 10 business days.
15When is the best time to participate in the UBP Online Course(s)?

The best way to prepare for the Standardized Oral Exam (SOE) is to participate in the UBP Online Course(s) as soon as possible. The learning process is enhanced when study cessions are short, frequent, and extended over a longer period of time.

Finally, schedule the One-Hour UBP Private Online Exam sessions at regular intervals throughout your study cycle to allow you to continually assess your skills, note incremental improvement, and identify areas that require additional work (4 One-Hour UBP Private Online Exams are included with each UBP Online Course, and you receive two additional exams when you register for the Ultimate Package).

16What Should I Expect on Exam Day?

Examination - What to Expect

The morning of the exam you will get out of bed, guzzle half a bottle of Pepto-Bismol, consider skimming your favorite text book one more time, put on your sharpest outfit, and proceed to registration for one of the most difficult tests you will ever take (your registration time will depend on whether you are enrolled in the morning or afternoon session). Following registration, you will check in at the ABA Assessment Center, place your processions in an assigned locker, and proceed to the SOE orientation room where you will start by watching a video that reviews the entire exam process.

While still in the SOE orientation room, you will receive your case stem for the first examination session. For the first case, you will be provided all the preoperative information necessary to start the case, and will have 10 minutes to outline and prepare for the exam. With the start of the examination, the first examiner spends 10 minutes asking questions concerning intra-operative management. The second examiner then follows with 15 minutes of questioning focused on the patient’s post-operative care. Finally, the first examiner gets another shot at you for the remaining 10 minutes of the exam, testing you on additional topics unrelated to the original case. There are computer monitors in the exam room that enable the examiners to provide you with images and videos during your exam. This completes the first session and the examinee is ushered out of the exam room and back to the orientation room where he or she is handed the stem question for the second case.

Following the first SOE session, the candidate will return to the SOE orientation room where another 10 minutes will be afforded to review the stem question for the second session, which begins with the pre-operative evaluation and continues through the intra-operative period. The stem for the second session contains much less information than that which was provided for the first session; it is left to the examinee to determine what additional information is required to manage the patient safely. The first examiner has 10 minutes to question the candidate about pre-operative assessment. The second examiner is then allotted 15 minutes for questions concerning intra-operative care. And, as in the first session, the final 10 minutes is given to questions focused on additional topics, which are unrelated to the provided stem.

Following the first SOE session, the candidate will return to the SOE orientation room where another 10 minutes will be afforded to review the stem question for the second session, which begins with the pre-operative evaluation and continues through the intra-operative period. The stem for the second session contains much less information than that which was provided for the first session; it is left to the examinee to determine what additional information is required to manage the patient safely. The first examiner has 10 minutes to question the candidate about pre-operative assessment. The second examiner is then allotted 15 minutes for questions concerning intra-operative care. And, as in the first session, the final 10 minutes is given to questions focused on additional topics, which are unrelated to the provided stem.

Following the second SOE session, you will be given a short 10 minute break before receiving the OSCE orientation. The OSCE exam requires candidates to move through a seven-station circuit of “encounters” that are designed to assess 7 of the 9 skills included in the OSCE Content Outline (make “OSCE Content Outline” a link to a page with the outline). The OSCE exam takes 84 minutes to complete, with 8 minutes allocated to each station and 4-minute breaks in between “encounters”.

Following the completion of the Applied Exam, you will return home to wait an agonizing 2 weeks to receive your results (with the clock starting at the end of your exam week), which will be posted in your online portal account (you will also be notified by email).

For the unprepared candidate, this can be an exhausting and demoralizing event. The candidate leaves the first SOE room wondering if it would be less painful to just keep walking right out the front door of the hotel. In this discouraged state of mind the second SOE room is no better, and the candidate leaves fervently praying that the examiners will get him or her mixed up with someone else and post a passing score. Worst of all, the trip home is spent wondering if the whole process may have to be repeated the next year.

For candidates who have prepared properly (with ample practice based on the strategies learned while utilizing the Ultimate Board Prep material), the oral boards can be a much different experience. The exam proceeds smoothly with each answered question serving to build the candidate’s confidence and, more importantly, the examiner’s confidence that the candidate deserves certification. And, unlike the unprepared candidate, the trip home is spent in a giddy euphoric state where the sky is bluer, the air is purer, and the anesthesia oral boards are behind you forever.

17What happens if I fail the exam?

We sincerely hope that you will never need to know what happens if you fail the exam. However, should this unfortunate event occur, you may want to know what comes next. We will skip describing the emotional, professional, and financial implications and focus on the ABA’s time requirements for achieving board certification.

If you fail, you may schedule another attempt the next exam year. The ABA requires all physicians who completed their residency prior to January 1, 2012 to satisfy all requirements for board certification by December 31, 2018. Those who complete residency after January 1, 2012 must satisfy all requirements for certification within 7 years of the last day of the year in which residency training was completed.

If a candidate does not satisfy all the requirements for certification within the 7-year period described above, the ABA will declare the candidate’s registration void. At this point, the physician must reestablish eligibility for certification by taking and passing the BASIC Examination. Once eligibility has been reestablished, the candidate will have until December 31st of the fourth year following the successful completion of the BASIC examination to satisfy all additional requirements for certification, including the successful completion of the ADVANCED and APPLIED Examinations.

There is a small silver lining around these dark clouds. If you pass one component of the Applied Exam and fail the other, you will only be required to retake the component you failed.

18Can I share my account access with others?
We respectfully ask that our clients not share their account (please refer to and our terms and conditions for details). While we make every attempt to enforce this policy through various technological means, we much prefer to appeal to our client’s honesty and integrity.
19What happens if I cancel a Private Online Exam?

Cancellations of scheduled exams do inevitably occur. Both our examiners and our clients are busy physicians who are called in to work emergently at times. However, cancellations are disruptive to the often tight schedules of both groups. Therefore, UBP has developed an exam cancellation policy that has the goal of ensuring excellent service to our clients while at the same time protecting our examiners from excessive cancellations.

The UBP Online Exam Cancellation Policy is as follows:

Any exam canceled by a client within 24 hours of the scheduled exam will result in the forfeiture of the exam. While we believe the cancellation policy is important to protect our clients and our examiner’s, we have found both parties to be very respectful of the value of the other group’s time and, despite the administration of thousands of examinations, we have rarely found it necessary to enforce the cancellation policy.